Microsoft 365 is built for availability of the platform, not for guaranteed, point in time recovery of your business data when things go wrong. A single bad click, a compromised account, an admin mistake, or a retention setting change can wipe out emails, files, and Teams content before anyone notices. Microsoft’s own data handling approach includes finite retention after deletion events, which means “we’ll just recover it later” can become “it’s gone.”
AUCyber’s Microsoft 365 Backup as a Service gives you an independent, managed backup of your critical M365 workloads, so you can restore what you need, when you need it, without relying on recycle bins or retention policy edge cases. The service is designed to protect against accidental deletion, cyber incidents, insider threats, and retention gaps not fully addressed by native M365 capabilities. [
Behind the scenes we run a managed, secure Veeam Backup for Microsoft 365 deployment to protect Exchange Online, OneDrive, SharePoint and Teams, with granular recovery so you can restore a single email or file without rolling back an entire mailbox or site.
In plain terms
• You get an off platform copy of your M365 data
• You can restore quickly at item level or in bulk
• We handle setup, monitoring, and support so it stays working when you actually need it
What’s backed up
• Exchange Online (user and shared mailboxes)
• OneDrive for Business
• SharePoint Online (sites, libraries, content)
• Microsoft Teams data (channels and files)
Backup and retention
• Automated backups run on a scheduled basis
• Retention configurable to meet business and compliance needs
• Incremental backups after initial ingestion to minimise impact
Restore capabilities
• Restore single emails, files, folders, or entire mailboxes
• No need to restore whole tenants or sites to recover one item
• Optional self service restore access for authorised users
Architecture
• Managed Veeam Backup for Microsoft 365 deployment
• Secure Entra ID application used to connect to your tenant
• Customer controlled restore access via security groups
Onboarding overview
• Backup requirements captured up front
• Guided configuration in your Microsoft 365 tenant
• Secure encryption password set by the customer
• Backups commence workload by workload
• Restore access validated before service handover
Typical setup is straightforward and does not disrupt users.
Customer requirements
You’ll need:
• A Microsoft 365 global or service administrator for setup
• Approval to create an Entra ID application
• A nominated security group to control restore access
• Decisions on scope, retention, and any exclusions
Security and compliance
• Data encrypted in transit and at rest
• Customer controlled encryption password
• Immutable backup storage supported
• Onshore storage available for regulated workloads
• Supports alignment to Essential Eight requirements
Pricing and inclusions
This service is priced per user, per month, making it simple to scale as your organisation grows.
What’s included:
• 100GB of backup storage per user included
• Backup coverage for Exchange Online, OneDrive, SharePoint and Teams
• Automated backups and managed monitoring
• Granular restore capability
• Onboarding support and ongoing service management
A fair use policy applies. Storage usage above the included 100GB per user may incur additional charges, ensuring pricing remains fair and predictable for all customers.
This model keeps costs transparent while covering the majority of real world Microsoft 365 usage without surprises.